On-Line Support Website Help
If you are having problems using this site please note the following;
There's over 100 different web browsers, not counting different versions of the same product. Not all web browsers render pages exactly the same. You may experience cross-browser issues on this site. This web site was tested to be compatible with the minimum versions of Internet Explorer 7, Mozilla Firefox 3.5 and Google Chrome 5.0. There is a known issue with some buttons due to a bug in the Opera Browser. The Web Master continues to conduct testing with web browsers to assure compatibility with various browsers. Pages will be updated as required or when we are alerted to an issue. If you are experiencing an issue with functionality of this web site, please use the website feedback form to alert us.
Office Automation requires javascript to be enabled on your web browser for most site functionality. Buttons and links may not fuction if Javacript is disabled. You may see a yellow banner at the top of this page, if your web browser has Java Script disabled. If you use the help feature of your web browser and search for javascript it should provide instructions to verify your settings.
Login Rember Me
In the Membership area of the web site if you choose to use the "Remember Me" feature, you must have your web browser set to allow cookies. Our On-line Support Membership cookies are set to expire in 14 days. If you use the "Logout" button the cookie will be destroyed. If you choose to use the Rember Me feature, just close your browser by using the Close button on the top bar. If you or someone else logs into your account from another computer, this feature will be cancelled.To check whether cookies are enabled on your browser, click on the link below.
Cookies Enabled Check
If you still have problems and this page didn't supply a solution, then please use the website feedback link on the bottom of this page to let us know..